1. My hair feels so yellow/ gold! You need to ask us for your Colour to be more cool, ashy and clean. For a short term fix we can apply a Toner (which lasts 4-6 weeks, depending on how often you are washing your hair) For something that will last, we can tweak your colour formula slightly to help towards the problem, plus send you home with a bottle of Fabuloso Platinum Shampoo to use 1-2 times per week.

2. I wash my hair every other day. Is this okay? Overall, washing your hair too often will strip the hair of its natural oils and can dull hair colour. As a general rule, washing your hair every 2-3 days is fab. Of course- this varies when it comes to hair types and lifestyles factors such as exercise. If you feel the need to shampoo every day, try using a sulphate free shampoo to keep damage to a minimum.

3. My hair feels like its snapping around my crown and at the top. Do you know why? It may be from where you are tying your hair up. Repeated tension on the hair can reduce the elasticity, eventually causing the hair to break. Try moving where you tie your hair back around (maybe lower down your head if your doing lots of high ponytails) and using ties without metal bands, like Invisibobbles.